OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
67 ratings and 46 comments received in the last 90 days.
15 July 2025
Positive experience
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
04 July 2025
Im very happy for the all service
Response from JKC
Pleased to hear you had a great experience! Niall MacFlynn - Head of Business
09 June 2025
4th car bought from JKC mini, amazing team
Response from JKC
Thank you for your kind words...not to mention your continued loyalty to both JKC and the MINI brand! Niall MacFlynn - Head of Business
08 June 2025
Staff member Thomas Barkley has always been so helpful when I am changing my mini and it's great to have someone who can advise and listen to my needs for my new car.
Response from JKC
Your kind words regarding Thomas are very much appreciated. At JKC our people really do make the difference - and in Thomas we have one of the best! Niall MacFlynn - Head of Business
07 June 2025
All suoer
Response from JKC
Thank you! Niall MacFlynn - Head of Business
23 May 2025
From the friendly, knowledgeable sales (Thomas Barkley at JKC), to the quick supply of my wanted car, the process was perfect.
Response from JKC
Delighted to hear you had an excellent experience and Thomas looked after you well...welcome to JKC! Niall MacFlynn - Head of Business
09 August 2025
No issues.efficient and friendly service.
03 August 2025
The service was carried out as outlined. The car was washed and vacuumed.
Response from JKC
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
03 August 2025
Highly satisfied. No issues
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
01 August 2025
Everything on schedule and perfect customer service as always.
Response from JKC
Delighted to hear the team are consistently looking after you well! Niall MacFlynn - Head of Business
29 July 2025
Fantastic service team
Response from JKC
Thank you for your kind words! Niall MacFlynn - Head of Business
29 July 2025
The folks couldn't have been more helpful
Response from JKC
That's lovely to hear...thank you for your positive feedback! Niall MacFlynn - Head of Business
29 July 2025
Windscreen wipers still squeak
Response from JKC
I understand our Service Manager has since been in touch to discuss your wipers and the issue has now been resolved! Niall MacFlynn - Head of Business
27 July 2025
.
Response from JKC
Thank you for the 5 Star review! Niall MacFlynn - Head of Business
26 July 2025
as above and coffee was nice too
Response from JKC
Pleased to hear the team looked after you well...and you enjoyed the coffee too! Niall MacFlynn - Head of Business
21 July 2025
Complete trust in JKC in everything from buying a car to services and problems if any. Nothing is too much bother for JKC.
Response from JKC
Your kind & positive feedback is gratefully received and very much appreciated. I'm delighted to hear our teams are looking after you well...thank you! Niall MacFlynn - Head of Business
06 August 2025
Nothing was a problem, everything explained very well
Response from JKC
Delighted to hear the team looked after you well! Niall MacFlynn - Head of Business